Terms &
Conditions.
These Terms and Conditions (“Terms”) govern the marketing communications sent by Valtrix Media, a brand and division of Adveb Media Group Pty Ltd (ABN as registered), a company incorporated under the laws of Australia (“we”, “us”, “our”). By providing your contact details and opting in on our website, you agree to be bound by these Terms. Please read them carefully before consenting.
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Section 01
Parties and Scope
These Terms apply to all marketing communications sent by Valtrix Media, operating as a digital marketing brand under the parent company Adveb Media Group Pty Ltd, to individuals who have opted in to receive such communications.
Valtrix Media specialises in digital marketing services including but not limited to paid media, performance marketing, AI assisted campaign management, content creation, and marketing automation.
By submitting your mobile number and/or email address and selecting the opt in checkbox on our website, you acknowledge that you have read, understood, and agreed to these Terms.
If you do not agree to these Terms, please do not provide your contact details or select the opt in checkbox.
Section 02
Consent and Opt In
When you submit your mobile number and/or email address and check the consent checkbox on our form, you are providing express written consent to receive recurring marketing messages from Valtrix Media through SMS and/or email channels.
This consent is entirely voluntary. Consent is not a condition of purchase or receipt of services.
You represent and warrant that you are the authorised user of the mobile number and/or email address you provide.
Marketing communications may include, but are not limited to: promotional offers, service updates, product announcements, campaign reports, digital marketing insights, AI generated content previews, and other marketing related content.
Message and email frequency: approximately 2–4 times per month, although frequency may vary based on promotional periods or service updates.
Standard message and data rates may apply to SMS communications, as determined by your mobile network provider.
Messages may be sent using an automatic telephone dialing system (ATDS) or email automation software, including AI assisted delivery tools.
Section 03
Use of Artificial Intelligence (AI) Tools
Valtrix Media utilises artificial intelligence (AI) tools and automated systems in the preparation, generation, and delivery of marketing communications. This may include AI assisted content creation, personalisation engines, predictive analytics, and automated scheduling software.
AI generated content used in our communications is reviewed and approved by authorised personnel at Valtrix Media prior to delivery, to ensure accuracy, relevance, and compliance with applicable laws.
By opting in, you acknowledge and accept that some or all of the communications you receive may be prepared or personalised using AI driven tools operated by or on behalf of Adveb Media Group Pty Ltd.
We are committed to ensuring that AI assisted communications comply with the Australian Spam Act 2003, the Privacy Act 1988 (Cth), and all relevant ACMA (Australian Communications and Media Authority) guidelines.
AI tools used by Valtrix Media shall not make autonomous decisions that directly and materially affect your legal rights without human oversight.
If you have concerns regarding AI generated communications, you may contact us at Contact@valtrixmedia.com.au to request human review or opt out.
Section 04
How to Opt Out
You may withdraw your consent and opt out of marketing communications at any time, free of charge.
SMS opt out: Reply STOP to any SMS message received from us to unsubscribe immediately from future text messages.
Email opt out: Click the Unsubscribe link located at the bottom of any marketing email to remove yourself from our email list.
Manual opt out: You may also contact us directly at Contact@valtrixmedia.com.au to request removal from both SMS and email marketing communications.
Opt out requests will be processed within a reasonable timeframe, generally within 5 business days. You may receive one additional message confirming your opt out.
Opting out of marketing communications will not affect any transactional or service related communications that may be necessary for the delivery of services you have engaged with.
Section 05
Help and Support
SMS support: Reply HELP to any SMS message to receive assistance regarding our communications.
Email/General support: Contact us at Contact@valtrixmedia.com.au for any queries, complaints, or requests relating to our marketing communications.
All support enquiries will be acknowledged within 2 business days and resolved within 10 business days where possible.
Section 06
Delivery Disclaimer
Valtrix Media and Adveb Media Group Pty Ltd do not guarantee the delivery of SMS or email messages. Delivery may be impacted by factors outside our control, including your mobile network provider, spam filters, technical outages, or incorrect contact details.
We shall not be liable for any loss, damage, or inconvenience arising from failed, delayed, or misdirected communications.
It is your responsibility to ensure the contact details you provide are accurate and up to date.
Section 07
Intellectual Property
All content contained in our marketing communications, including text, graphics, images, and AI generated materials, is the intellectual property of Valtrix Media or Adveb Media Group Pty Ltd, unless otherwise stated.
You may not reproduce, distribute, or use any of our marketing content without prior written consent from Adveb Media Group Pty Ltd.
Section 08
Limitation of Liability
To the fullest extent permitted by applicable Australian law, Valtrix Media and Adveb Media Group Pty Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your receipt of or reliance on our marketing communications.
Nothing in these Terms limits or excludes any rights you may have under the Australian Consumer Law (ACL) or any other non excludable statutory rights.
Section 09
Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the State of New South Wales, Australia.
Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.
Adveb Media Group Pty Ltd is the legal entity responsible for Valtrix Media's operations and is subject to all applicable Australian regulatory requirements.
Section 10
Updates to These Terms
Valtrix Media, a division of Adveb Media Group Pty Ltd, reserves the right to update or modify these Terms at any time.
Any changes will be posted on our website with the updated effective date. Continued receipt of or subscription to our marketing communications following any such changes constitutes your acceptance of the updated Terms.
If material changes are made, we will endeavour to notify you via email or SMS prior to the changes taking effect.
Section 11
Contact Details
For all enquiries relating to these Terms and Conditions, please contact:
Valtrix Media
A Division of Adveb Media Group Pty Ltd